Returns & Refund Policy
Last updated: 22 July 2026
🛡️ 90-Day Satisfaction Guarantee: Use HaloGrow Botanics daily for 90 days. If you are not satisfied with your results, contact us within 90 days of receiving your order for a full refund — no questions asked.
1. Eligibility
- The refund request is submitted within 90 days of order delivery.
- The product was purchased directly through halogrowbotanics.info.
- Both opened and unopened bottles are eligible under our guarantee.
2. How to Request a Refund
- Email [email protected] with subject line: "Refund Request – [Your Order Number]".
- Include your full name and order confirmation number.
- Our team will respond within 1–2 business days with return instructions.
- Keep proof of postage when returning items.
3. Processing Time
Refunds are processed to your original payment method within 7–10 business days of our team confirming your request.
4. Damaged or Defective Items
If your order arrives damaged or defective, contact us within 48 hours with a photo. We will dispatch a free replacement immediately.